My research focus on ways that facilitate the process both for volunteers who would like to provide support and for beneficiaries who desire to obtain support from others. I look into how a variety of factors that affect social support exchange from both the social interaction level (e.g., is a specific strategy going to improve the support exchange outcome) and the individual level (e.g., is a more experienced member more committed to providing social support).
Before coming to CMU, I earned my Bachelor’s and Master’s degree in the Department of Information Science at Cornell University, where I was advised by Prof. Sue Fussell. Back then, I worked on multi-cultural communication with CMC tools with Ge Gao.
I contribute contents to HUPU 虎扑 China. I wrote for the Chinese "Go" magazine Weiqi World 《围棋天地》.
I love cats.